FAQ's for Registrants

If your query is not answered here please contact us here.

 
How much does it cost to use your registry services?

Nothing! Our registry management services are absolutely FREE.

 
How can we personalise our registry?

When you create your Registry or at any time thereafter, log in to your Registry and upload a maximum of 4 photos. You can also add a brief story about yourselves(s). This will create a personalised experience for your guests when they login to view your gift list. To view a example of a Registry, click here or for a overview of how our Registry service works, click here.

 
Some of our guests don't have Internet, can they still use our registry?

Definitely! Guests can call us and we will run through your registry with them, or they can fax or mail us their orders.

 
Can a guest use our registry for a gift they want to bring to the wedding?

Certainly, yes. Your guest can follow the very simple and clear process when ordering to specify the address for us to send their gift before the wedding.

 
What's the difference between online and in-store registries?

We are certain The Perfect Gift is the most convenient option for both you and those who would like to give a wedding gift. Your friends and family from all over the world can visit our 24/7 e-store at their convenience, or they can phone us to place their order or receive shopping support. No gift double-ups, no faxing of scrawled lists around the country and finding store branches in other cities don't fax each other updates once a gift is chosen. You are able to see if any item is no longer in stock or discontinued and have the opportunity to perhaps choose something else. You can make changes at any time, your updates are instant. Updates when gifts are selected are also instantaneous.

 
What payment options do you offer?

We accept credit cards (Visa, MasterCard and American Express) or internet banking payment. We also accept NZ cheques and manual cash deposits at BNZ bank. International guests can also pay by IMT (International Money Transfer), however their bank will have fees involved with this transaction. Please refer to our Shopping Guide for details.

 
When should we create our registry?

You can create your Registry at any time. Some guests who are getting married, create their engagement & wedding registry, so that friends and family can access their registry to purchase gifts for the engagement or bridal shower. We recommend that if you are getting married, you register prior to sending out your wedding invitations and for other registry's a minimum of a month prior to the event, to allow family and friends to view your gift list and purchase a gift for you.

 
How should we advise guests about our registry?

You can send out a invitation to your registry by, e-mail, facebook, twitter, post/e-mail gift slips. We also suggest you tell your immediate families and close friends as many guests to your wedding, Birthday, Engagement, Wedding, Anniversary etc., are likely to ask them for ideas. If you have chosen to create your own wedding homepage such as on www.mywedding.co.nz, and include a link to your Perfect Gift registry from there.

 
Can we change our registry once it's made?

Yes. You can add new products or remove any item not already chosen from your registry at any time, and because our website runs in 'real time' as soon as you change your registry it updates straight away. Gift double-ups are avoided if all of your guests utilise your Perfect Gift registry. You can also add/up-date photos and add/change a brief story about you or the registry event.

 
What if items on our registry have been discontinued?

Yes, if a product is discontinued by the manufacturer or supplier the next time you log in to your registry a message will pop up to advise you of the change. You can then add a new product to your gift list, if you wish. If you have not logged into your Registry, and someone purchases a gift, that is no longer available, you will receive a Gift Voucher to The Perfect Gift Online Store, to the same value.

 
We are overseas or getting married overseas, can we still register?

Absolutely! The Perfect Gift online wedding registry service is ideal if you are in this situation. You can create and manage your registry from anywhere in the world and have all your gifts delivered to your NZ address. If you are marrying overseas you don't want to be hauling gifts in your luggage! We will also hold your gifts, until you arrive back into the Country and have a place for them to be sent.

 
When will we receive our gifts?

It's all entirely up to you! When you register with us you can specify whether you would like your gifts delivered before or after your registry event. Whatever suits you. You can also confirm the address that you would like them to be delivered to. We have found that very often gifts are chosen right up to and on the date the event and occasionally just after  - another reason why The Perfect Gift online is so convenient for guests, even if it's "last-minute" timing they don't have to wonder what to choose! Any gifts selected for you after an initial delivery will follow later. Delivery is by courier service with receiving signature required, weekdays.

 
How will we know who chose which gift?

Each gift you receive has a card or label as selected by the giver attached to it. As part of The Perfect Gift service you can also view on your registry who has purchased gifts for you and print off a gift list detailing which gift was chosen by whom.
 

How long will our registry stay open?

Your registry will be available on the site for 1 month after the registry event. If you'd like your registry closed sooner or open longer please call or email us.

 
Delivery Fees?

There are no delivery fees within New Zealand if the Gift is being included in the your Gift Registry 'box'. If your guests wish the Gift to be sent to them instead there is a delivery charge of $10 for all orders below $50 incl GST. International delivery is not available at this time.