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Home > Client Service > Delivery information
Delivery Information
We endeavour to deliver all individual orders within 7 working days. Rural delivery addresses may need to allow another couple of days due to carrier conditions. Unless otherwise specified, Wedding Registry purchases will be delivered to the couple on the date they have requested.
Charges Our national p&p delivery charges are only $6.25 per order for Wedding Registry orders and $12.50 for all other orders. Gift Vouchers when ordered on their own are delivered free of charge nationwide. International delivery charges are based on destination, size, and weight - this information will be advised by return email at the time of the order.
Method Our preferred courier companies are Peter Baker Transport and NZ Couriers. A signature will be required at the time of the delivery. If no one is at the delivery address and during the ordering process you have not specified any Special Delivery Instructions, the Courier will leave a card with details for arranging a suitable delivery time. Deliveries are weekdays only excluding public holidays.
Insurance All orders are insured until delivered as instructed. Once an order has been delivered to the client-specified address it is considered completed and The Perfect Gift will not be held responsible for any items that are lost, stolen or damaged after delivery.
Your Obligations It is imperative that during the order process you enter the correct delivery address. If there is any client error in the address specified, redelivery to the correct address will incur a supplementary delivery charge.
It is the client’s responsibility to promptly advise The Perfect Gift if an order is not delivered when expected. We will contact the courier company for clarification and arrange for prompt delivery. The Perfect Gift will not be held liable for any loss or damage arising from a late or missing delivery. A late delivery does not constitute reasonable means to cancel an order.
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